Michelle Jabanes-Oracle — NetSuite Community

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Re: How to disable Creating leads when creating a case via online form?

Michelle Jabanes-Oracle

Feb 9, 2023 2:11AM

.Hello Paul Reading, The Create New Lead on No Match might be enabled in Setup > Support > Support Preferences. I hope this helps.

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Re: As an administrator, How do I assist another employee to get to this report attached ?

Michelle Jabanes-Oracle

Mar 6, 2025 2:16PM

Hi @User_LBSJG It seems that the user is asking you to grant him an access to Reconcile Reporting. Navigate to the Spark Rwanda (FO) custom role > Permissions > Reporting > Add Reconcile Rep…

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Re: Change display name Netsuite community

Michelle Jabanes-Oracle

May 6, 2025 5:31PM

Hi @User_IUY7H , Please log out and login again. Let me know if this works this time. Thank you.

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Re: Employee Center role cannot access to customer records

Michelle Jabanes-Oracle

Apr 30, 2025 1:47PM

Hi @dle_35705, In addition to what @markbell10 mentioned, you can add permissions directly to the employee record. Navigate to the employee record Access tab > Global Permissions > Add Customer…

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Re: Search Emails

Michelle Jabanes-Oracle

Dec 16, 2024 11:16PM

Hi @Ian_H Navigate to Lists > Search > Saved Searches > New > then Select Message to create a saved search for all messages and input the required criteria.

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